IMPORTANT: Do not download or otherwise use Wellnomics Software unless you accept the terms and conditions below.
Wellnomics Software is licensed only on the condition that the Customer accepts all of the terms contained in this Wellnomics Software License. Please slowly scroll through the terms of this Wellnomics Software License. Read the terms and conditions carefully before installing Wellnomics Software. By installing and thereafter using Wellnomics Software, the Customer agrees to be bound by the terms of this Wellnomics Software License.
1.1. "Administrator" means the person, or persons, authorized by the Customer to communicate with Wellnomics on matters relating to the implementation and use of the Wellnomics Risk Management System. The Administrator will be Wellnomics primary point of contact in respect to implementation, use, support and maintenance issues. The Administrator may be an employee or an agent or consultant of the Customer. The Administrator will have access privileges to the Wellnomics Server Software. The Customer may appoint as many Administrators as it reasonably requires.
1.2. "Agreement" means the Wellnomics Software Agreement.
1.3. "Customer" means the person that is licensing the Wellnomics Software.
1.4. "Data" means all information, communications, answers to questionnaires and other data about a User that the Wellnomics Software collects, monitors, interprets, tabulates or discloses to the Customer.
1.5. "License" means a license to use the Wellnomics Client and to have an active account on the Wellnomics Server.
1.6. "Wellnomics" means Wellnomics Limited, a New Zealand corporation with its registered office at Level 1, 116 Riccarton Road, Riccarton, Christchurch, New Zealand.
1.7. "RSI" is an acronym for repetitive stress injury, but in this Agreement, RSI shall refer to the wider category of work related musculoskeletal disorders and the risk factors that contribute to work related musculoskeletal disorders such as high stress levels and heavy workloads.
1.8. "User" means a member of the Customer's staff who has an active account, thereby enabling such User to use the Wellnomics Client at the User's workstation.
1.9. "Wellnomics Client" means the client version of the Software residing on the local drive of each User's workstation computer. Among other features, the Wellnomics Client (a) logs keyboard and mouse inputs and outputs, (b) provides break alerts and monitors the User's compliance with such alerts (c) monitors usage and (d) collects and transmits Data to, and communicates with, the Wellnomics Server Software.
1.10. "Wellnomics Risk Management System" means the integrated system by which the Software collects, distributes, stores and reports Data to the Customer.
1.11. "Wellnomics Server" means the hardware platform that will run the Wellnomics Risk Management System. The Wellnomics Server Software shall reside on the Wellnomics Server.
1.11.1. The Wellnomics Server may be maintained by the Customer in which case Appendix A (Special Terms and Conditions - Internal Server) shall apply.
1.12. "Wellnomics Server Software" means the server version of the Wellnomics Software residing on the Wellnomics Server. Among other features, the Wellnomics Server Software (a) provides a database management and storage system, (b) enables an Administrator to prepare reports and analyses of the Data collected on computer use and RSI risks and (c) in general, administers the Wellnomics Risk Management System in a safe and secure environment.
1.13. "Wellnomics Software" means, collectively, the Wellnomics Client and the Wellnomics Server Software or either the Wellnomics Client or the Wellnomics Server Software, as the context may require.
2. MEDICAL AND ERGONOMIC ADVICE DISCLAIMER
2.1. The Customer acknowledges that the Wellnomics Software cannot give medical advice. The Wellnomics Software creates a risk profile for each User based upon statistical norms. The Wellnomics Software cannot know a User’s full medical history. The Wellnomics Software is a Data collection and analysis tool. Wellnomics cannot give assurances that the Wellnomics Software’s recommendations for preventing or reducing the risk of RSI will be effective for any particular User or group of Users. Only the Customer can make that determination in consultation with professional health advisors. Wellnomics cannot give assurance that what the Wellnomics Software identifies as a risk for Users as a group constitutes a risk for a particular User in that group. The Wellnomics Software measures a User’s personal computer usage but evaluates a given User’s risk profile based on statistical norms applicable to a larger sample of Users. The same methodology applies to the Wellnomics Software’s assessment of improvements in a User’s personal risk profile resulting from changes in the User’s computer usage. What the Wellnomics Software cannot do is measure a given User’s personal risk profile against such User’s unique characteristics. Only a trained health professional working personally with such User could do that with reliable results. Wellnomics is a software company that applies computer technology to extract and tabulate information, which it then interprets by reference to commonly known RSI risk prevention and treatment strategies. The Wellnomics Software may recommend a range of professional interventions for a User or a group of Users that the Wellnomics Software has identified as being "at risk" of acquiring RSI. Such professional interventions might include, for example, training, postural adjustments, ergonomic advice, medical referrals, counseling and adjustments to work practices. However, the Wellnomics Software’s recommendations are not intended to exhaust the possible professional interventions that are appropriate for a User or a group of Users, which may also include nutritional advice, behavioral therapy and exercise appropriate to such User’s age, fitness level and medical history. Wellnomics expressly disclaims any warranty that the Wellnomics Software will reduce the risk of RSI for any given User or group of Users. The Customer acknowledges that the Wellnomics Software is not capable of accurately predicting which User will get RSI. The Wellnomics Software can only identify which specific User is "at risk" of acquiring RSI based upon a comparison of such User with statistical norms, scientifically published data on risk factors and recommendations by third party expert advisors. Wellnomics shall not be liable for any personal injuries that a User may sustain as a consequence of following any recommendations.
2.2. The Wellnomics Software may provide advice on ergonomic issues, such as the height of a User’s desk and chair, the position of the User’s desk lamp, and other such factors. Similarly, the Wellnomics Software may recommend various exercises designed to reduce the risk of RSI or at least reduce its symptoms or prevent a preexistent condition from worsening. Wellnomics obtains this information from professional research organizations and other sources that Wellnomics believes are reliable. However, Wellnomics primary expertise is with software, not with RSI. Wellnomics is not accredited to practice medicine or any of the allied health professions. Therefore, Wellnomics relies upon advice from recognized sources in the field. Wellnomics provides this information in good faith and with the belief that it is true and correct. Wellnomics exercises all due care to provide accurate, complete and timely information. However, Wellnomics accepts no liability for any errors or omissions in such information. The Customer may use the Wellnomics Software’s ergonomics and exercise advice as an aid in formulating the Customer’s own strategies and tactics for a healthy workplace environment. However, Wellnomics cannot represent that its ergonomic and exercise advice address all relevant factors upon which the Customer should base its decisions. The Customer should consider many other factors. Some are personal to a given User while others relate to the workplace environment. Such factors include without limitation workstation design, keyboard design, posture, chair design, time worked without rest breaks, type of work, past medical history, stress, activities outside the workplace and individual User physiology. Wellnomics has no control over these factors. It is the Customer’s responsibility to evaluate all factors that could influence its decisions, or the decisions of Users, on ergonomic issues and exercise regimes. The Customer is responsible for making an independent judgment and assessment of these factors. The Customer may not rely upon any advice, opinions, interpretations, statements, assurances, representations, recommendations, comments and communications that the Wellnomics Software may give.
2.3. The conditions, limitations and disclaimers in this clause 2 applicable to the Wellnomics Software shall apply to the same extent in respect to any medical and ergonomic advice, opinions, interpretations, statements, assurances, representations, recommendations, comments and communications that Wellnomics or its officers, directors, employees, resellers, distributors, agents, representatives or consultants may give to the Customer or to Users through any other means.
2.4. Wellnomics’ independent distributors, resellers, agents, consultants and representatives have no authority to give any advice, opinions, suggestions or recommendations, or to make any representations, statements, warranties, conditions or agreements that conflict with the conditions in this Agreement. Any such advice, opinions, suggestions, recommendations, representations, statements, warranties, conditions or agreements given or made by an independent distributor, reseller, agent, consultant or representative shall not bind Wellnomics nor shall they be taken to form part of any contract between the Customer and Wellnomics.
2.5. The terms and conditions in this Agreement supersede any other terms and conditions in conflict therewith, including those in the Customer’s purchase order, if any.
2.6. Any contract in respect to the Wellnomics Software that the Customer may enter into with an independent distributor, reseller, agent, consultant or representative shall be subject to the terms and conditions of this Agreement, and such terms and conditions shall be deemed incorporated therein by this reference. In the event of a conflict between a term or condition in this Agreement and a term or condition in any such contract, the term or condition in this Agreement shall govern.
3. NEW DEVELOPMENTS
3.1. Scientific breakthroughs involving the treatment and prevention of RSI are occurring at a rapid pace. Wellnomics shall reasonably endeavor to stay on top of such developments. However, it may not be possible to respond, rapidly, to all developments in terms of modifying any advice and recommendations given by either Wellnomics or the Wellnomics Software, particularly if the developments involve Data in respect to which Wellnomics has not designed the Wellnomics Software to monitor or interpret. Wellnomics is not responsible for advice that turns out to be false, incomplete or inaccurate as a consequence of a new discovery or development occurring after the date of this Agreement.
4. INDEPENDENT EVALUATION
4.1. The Customer acknowledges that it has examined the Wellnomics Software and is satisfied that the Wellnomics Software is suitable for its purpose and use. The Customer is responsible for determining that the Wellnomics Software is suitable for its purpose and use. The Customer must make its own independent judgment and assessment and should not rely upon any opinions, interpretations, statements, assurances or representations of Wellnomics, including any descriptions, illustrations or specifications contained in any documents, catalogues or publicity materials produced by Wellnomics.
5. EXPLANATION TO USERS
5.1. Wellnomics encourages the Customer to fully explain to Users (and to any employee or union official representing such Users) that the Wellnomics Software will be collecting Data about their computer usage for the purpose of identifying potential risks of RSI. Wellnomics further encourages the Customer to explain what Data is being collected, why it is being collected, how it is being collected, how it will be used and who will have access to it.
6. USE OF DATA
6.1. The Customer acknowledges that Wellnomics designed the Wellnomics Risk Management System exclusively for health and safety risk management purposes. It is recommended that the Customer not use the Software for any other purpose than health and safety risk management.
7. PRIVACY LAWS
7.1. The Customer represents and warrants that it will at all times comply with applicable privacy laws, data transfer laws, data protection laws and other legal requirements relating to the collection, protection, use, analysis, distribution and disclosure of Data. If required by such laws, the Customer shall obtain informed consents and waivers from Users, free of coercion, for the collection, protection, use, analysis, distribution and disclosure of Data.
7.2. For marketing purposes, Wellnomics shall have the right to disclose that the Customer is a user of the Wellnomics Risk Management System. Wellnomics may also publish a case study or promotional piece using the Customer as a reference site. Wellnomics shall furnish the Customer with a copy of such case study or promotional piece for the Customer’s review and comment.
8. LIMITATION OF LIABILITY
8.1. To the extent allowed by law, Wellnomics disclaims all liability, whether in contract or tort, for any loss or damage arising from the use of the Wellnomics Software by the Customer, its Administrators and Users, including the suspension or interruption of such use, or the termination of such use pursuant to this Agreement. Such disclaimer applies to direct, indirect, special, incidental and consequential losses or damages including: Loss of profit, business revenue or goodwill; loss or corruption of Data and the restoration thereof; losses from the inability to use the Wellnomics Software through system failure or downtime; or failure to achieve the benefits or cost savings anticipated. Such disclaimer applies in circumstances where the Customer may have advised Wellnomics, in advance, of the possibility of such losses or damages, or the possibility of a claim by any other person.
8.2. Wellnomics further disclaims all liability for errors or omissions in, or the corruption of, Data provided, entered or exchanged. The Customer agrees to use the Wellnomics Software entirely at its own risk. The Customer indemnifies Wellnomics against any damages, costs, and liability that may result from its use of the Wellnomics Software or any use by its Administrators or Users. The Customer further indemnifies, and holds harmless Wellnomics and its officers, employees and agents ("those indemnified") from and against any loss (including reasonable legal costs and expenses) or liability reasonably incurred or suffered by any of those indemnified arising from any proceedings against those indemnified where such loss or liability was caused by: (a) any breach by the Customer of its obligations under this Agreement; or (b) any willful, unlawful or negligent act or omission of the Customer, its Administrators or Users.
8.3. Wellnomics shall not be responsible for any failure, delay or interruption in the Customer’s use of the Wellnomics Software or its use by Administrators or Users, including without limitation: System crashes; computer malfunctions; hardware or software faults; system errors; security breaches; theft; incompatibility issues; telecommunications problems; fire, flood, civil disturbance or any other event commonly referred to as an "Act of God".
8.4. Wellnomics maximum liability for damages, losses and causes of actions whether in contract or tort (including negligence or otherwise) will (a) not exceed the actual dollar amount the Customer paid during the 12month period prior to the date of the event giving rise to such liability, and (b) not include any incidental, consequential, exemplary or punitive damages, including without limitation, the value of lost Data, files, profit, goodwill, time, savings or revenue.
9. NO WARRANTY
9.1. Wellnomics has used its best efforts to develop software that is stable and reliable. Wellnomics cannot warrant that the Wellnomics Software will be compatible with every server, computer and operating environment. It is the Customer’s responsibility to ascertain whether the Wellnomics Software is compatible with its server, computers and operating environment.
9.2. Wellnomics does not warrant that the Wellnomics Software is free of "bugs", errors or defects. Wellnomics shall not be responsible to the Customer for costs or damages incurred because of any such "bugs", errors or defects.
9.3. Wellnomics does not warrant that the Wellnomics Software is error free and the existence of such errors shall not give rise to a warranty claim.
9.4. Wellnomics cannot warrant that the Wellnomics Software will meet the Customer’s requirements.
9.5. Wellnomics licenses the Wellnomics Software "as is" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose or noninfringement of intellectual property.
9.6. Wellnomics cannot warrant that the Wellnomics Software will reduce the Customer’s costs or reduce the number of claims for compensation or the number of people with RSI symptoms.
9.7. Wellnomics shall not be liable for any delay, damage, loss, injury, failure or breakdown that the Customer may suffer as a consequence of any defect or deficiency in the Wellnomics Software, including any delay, damage, loss, injury, failure or breakdown to the Customer’s other programs and equipment.
10. NUMBER OF USERS
10.1. The Wellnomics Client may only be used up to the number of Licenses purchased. The Customer may not set up active accounts for Users in excess of the number of Licenses purchased.
10.2. The Customer shall have the right to deactivate the accounts of Users. The Customer would normally exercise such right in respect to Users whom it no longer employs. For the avoidance of doubt, the parties shall not count a deactivated account in determining whether the Customer has exceeded the number of Licenses purchased. When the Customer deactivates the account of a User (a) the Wellnomics Client will not operate for such User, (b) no new Data can be recorded for such User, (c) old Data relating to such User cannot be changed, and (d) the Customer may still access such old Data but without full reporting functionality.
10.3. The Customer shall still have access to Data in respect to deactivated Users. There is no limit to the number of deactivated accounts that the Customer may maintain on the Wellnomics Server Software.
11. CONDITIONS OF USE
11.1. From time to time, Wellnomics may adopt Conditions of Use in respect to the Wellnomics Software. Wellnomics may include such Conditions of Use in its online documentation or Wellnomics may post such Conditions of Use on its web site. In either case, Wellnomics shall notify the Customer whenever it adopts or amends such Conditions of Use. The Customer shall ensure that each User understands and complies with such Conditions of Use.
12. THE WELLNOMICS SOFTWARE LICENSE
12.1. Wellnomics grants the Customer a nonexclusive, nontransferable license to use the Wellnomics Software only for the purposes stated in this Agreement and for so long as the Customer pays the annual license fees.
12.2. Wellnomics shall retain ownership of the Wellnomics Software at all times. Wellnomics retains exclusive ownership of all copyright and other intellectual property rights in the Wellnomics Software and related documentation. The Customer shall not, during or at any time after the expiry or termination of this Agreement, commit, suffer or permit any act that infringes Wellnomics copyright and intellectual property rights in the Software.
12.3. The Customer shall not: (a) translate, adapt, vary or modify the Wellnomics Software; (b) disassemble, decompile or "unlock", reverse engineer, merge or in any manner decode the Wellnomics Software for any reason whatsoever; (c) provide or otherwise make available the Wellnomics Software in any form to any person outside the Customer’s organization without the express written consent of Wellnomics; (d) rent, lend, lease or license the Wellnomics Software; (e) transfer or assign the Wellnomics Software to any other person under any circumstances without the express written consent of Wellnomics; (f) attempt to bypass or circumvent any security procedures applicable to the Wellnomics Software; and (g) take any action that would cause injury to Wellnomics rights in the Wellnomics Software or that would deprive Wellnomics of the fees to which it is entitled under this Agreement.
12.4. The Customer shall supervise and control the use of the Wellnomics Software in accordance with the terms of this Agreement. The Customer shall ensure that Administrators and Users who have authorized access to the Wellnomics Software are made aware of the terms of this Agreement, and in particular this clause 12, and comply with such terms. The Customer shall maintain safe custody of the Wellnomics Software. The Customer shall use all reasonable efforts to protect the Wellnomics Software and related documentation from unauthorized use, reproduction, distribution, or publication.
12.5. The Wellnomics Software contains confidential, unpublished information protected by copyright, trade secret and other intellectual property laws. The Customer may not disclose the Wellnomics Software to others, or remove or alter any copyright notices from the media or documentation. The Customer shall prevent any unauthorized use, copying or disclosure of the Wellnomics Software.
12.6. The Customer shall indemnify Wellnomics against all liabilities, costs, losses, damages and expenses that Wellnomics may incur or suffer because of the Customer’s breach of Wellnomics copyright and other intellectual property rights in the Wellnomics Software and related documentation.
12.7. The Customer shall only use the Wellnomics Software during the period for which it has paid license fees. At the end of such period, or any renewal period, if applicable, the Customer’s right to use the Wellnomics Software terminates. The Customer shall procure all Administrators and Users to stop using the Wellnomics Software and to uninstall the Wellnomics Software from their workstation computers.
12.8. The following clauses shall survive the termination of this Agreement: Clause 2 (Medical and Ergonomic Advice); clause 3 (New Developments); clause 7 (Privacy Laws); clause 8 (Limitation of Liability); clause 9 (No Warranty); subclauses 12.3, 12.4, 12.5, 12.6, 12.7 and 12.8 of this clause 12 (The Wellnomics Software License); clause 16 (Governing Law and Venue); clause 17 (NonWaiver); clause 18 (Invalidity of a Clause); and clause 19 (Entire Agreement).
13. SUPPORT AND MAINTENANCE
13.1.1. "Correction" means replacement distribution media or corrective code or documentation that rectifies a Discrepancy (as hereinafter defined) and includes, but is not limited to, workarounds, support releases, Update disks, immediate correction disks, component replacements and patches. Wellnomics may use its website as a delivery mechanism for a Correction.
13.1.2. "Critical Error" means an error, defect, or omission, which causes the Wellnomics Software to be completely unusable by all Users.
13.1.3. "Discrepancy" means an error or defect in the distribution media or material difference between the operation of the Wellnomics Software and the description of the operation of the Wellnomics Software as contained in the documentation provided for the Wellnomics Software by Wellnomics.
13.1.4. "Significant Error" means an error, defect or omission that causes the Wellnomics Software to be unusable in large part by Users.
13.1.5. "Update" means a minor software release whose primary purpose is to remove incompatibilities, fix "bugs", enhance the stability or remedy technical faults in the Wellnomics Software.
13.1.6. "Upgrade" means a major software release whose primary purpose is to add new functionality or to enhance the performance of the Wellnomics Software. Notwithstanding the foregoing, an "Upgrade" does not include new software or modules (whether or not branded Wellnomics) that Wellnomics develops, markets and prices separately.
13.2. Wellnomics’s Responsibilities:
Wellnomics agrees to:
13.2.1. Maintain the Wellnomics Software so that it operates substantially in conformity with applicable specifications, including but not limited to, the specifications in any documentation;
13.2.2. Correct all critical and significant software errors that Wellnomics discovers or that are brought to Wellnomics’s attention;
13.2.3. Promptly provide the Customer with all Upgrades, Updates, modifications, refinements, Corrections, and enhancements which Wellnomics incorporates into, and makes a part of, the Wellnomics Software;
13.2.4. Furnish telephone and/or email support to Administrators in the form of advice and counsel on the use of the Wellnomics Software and the maintenance of the Wellnomics Client;
13.2.5. Provide an error and defect reporting service by which the Customer can be assured that Wellnomics will promptly investigate and correct in a future release of the Wellnomics Software any errors, defects, or omissions made known to Wellnomics. Wellnomics may implement such error and defect reporting service on its website;
13.3. The Customer’s Responsibilities:
The Customer shall procure its Administrators to:
13.3.1. Report all suspected Discrepancies to the Wellnomics Product Support staff;
13.3.2. Use reasonable efforts to assist Wellnomics in its efforts to find Corrections to confirmed Discrepancies;
13.3.3. Use the newest release or modification to the Wellnomics Software as soon as reasonably possible after it becomes available;
13.3.4. Provide such information to Wellnomics as will enable Wellnomics to respond to the Administrator’s problem or question in an efficient manner; and
13.3.5. Comply with Wellnomics’s error and defect reporting procedures.
13.4. Wellnomics reserves the right to discontinue maintenance services without notice on a past workaround, support release, Update disk or immediate Correction disk, or electronic transfer equivalent, component, replacement, patch or other form of Correction after a subsequent major Upgrade release, support release, or Update disk or electronic transfer equivalent containing a Correction of the Discrepancy is available.
13.5. Wellnomics is not obligated to provide any Correction or Update in respect of:
13.5.1. Any combination of the Wellnomics Software and other software not covered by this Agreement;
13.5.2. A release of the Wellnomics Client for which maintenance services have been discontinued pursuant to clause 13.4;
13.5.3. Discrepancies caused by the negligence or fault of the Customer, its Administrators or Users;
13.5.4. Discrepancies resulting from a malfunction of the Customer’s computer system, including workstation malfunctions;
13.5.5. Discrepancies that do not significantly impair or affect the operation of the Wellnomics Software; or
13.5.6. The Wellnomics Client used on a computer or operating system other than that specified by the Customer and accepted by Wellnomics.
13.6. Under this arrangement, Wellnomics shall provide support and maintenance services to the Administrators and the Administrators shall provide support and maintenance services to the Users.
13.6.1. Administrators may contact Wellnomics for advice and support on the use of the Wellnomics Software and any maintenance issues in respect to the Wellnomics Client.
13.6.2. Administrators may contact Wellnomics by logging on to the help desk on Wellnomics’s web site. Otherwise, Administrators may contact Wellnomics by fax, email or telephone.
13.6.3. Administrators shall adopt a procedure for Users to report their issues and questions about the Wellnomics Client to the Administrators. The Administrators shall endeavor to resolve such issues and answer such questions before referring them to Wellnomics technical support. If the Administrators are not able to resolve an issue or answer a question from a User, they shall seek further assistance from Wellnomics technical support.
14.1. The Wellnomics Software includes standard documentation for online reference. The documentation shall comprise electronic help files and other usage, training, installation and configuration materials. The Customer may reproduce paper copies of such online documentation if the Customer so desires.
14.2. At its discretion, Wellnomics may modify the documentation to (a) remove inaccuracies in the documentation, or (b) describe changes, modifications or improvements made to the Wellnomics Software.
15.1. Wellnomics may change the Wellnomics Software and relevant documentation at any time without notice.
16. GOVERNING LAW AND VENUE
16.1. The law of New Zealand shall govern.
17.1. If either party delays enforcing an obligation or remedy under this Agreement, such delay shall not result in a waiver or variation of such obligation or remedy.
17.2. No failure by either party to insist upon strict performance of any term or condition in this Agreement shall constitute a waiver or variation of such term or condition.
17.3. Such failure shall not constitute an estoppel against a party claiming a default or seeking a remedy under this Agreement.
18. INVALIDITY OF A CLAUSE
18.1. The parties have entered into this Agreement believing in good faith that it fully complies with all applicable laws. Each clause in this Agreement is severable in whole or in part. If any clause is determined to be illegal or unenforceable for any reason, the parties shall modify such clause, but only to the extent necessary to make it legal and enforceable. If modification is not possible without materially altering the intent of the clause, the parties shall sever such clause from this Agreement and renegotiate in good faith such other means to reflect their original intent. Notwithstanding such severance, the parties shall enforce the balance of this Agreement as if such severed clause was never a part thereof.
18.2. Where there is any conflict between this Agreement and any mandatory provision of a statute, such statute shall prevail.
18.3. Where there is any conflict between this Agreement and any provision in a statute, which expressly states that it is subject to any contractual provision to the contrary, or which may be altered or overridden by a contract, this Agreement shall prevail.
18.4. Certain jurisdictions have adopted laws expressly permitting reverse engineering, decoding, decompiling and other uses of the Software prohibited in clause 12. In respect to such jurisdictions, the prohibitions in clause 12 shall be deemed modified but only to the extent necessary to comply with the laws of such jurisdictions.
18.5. Certain jurisdictions limit the right of a supplier of software to disclaim liability for loss or damage arising from the use of software. In respect to such jurisdictions, the disclaimers in clause 2, and elsewhere in this Agreement, shall be deemed modified but only to the extent necessary to comply with the laws of such jurisdictions.
18.6. Some jurisdictions do not allow the exclusion of certain warranties or the imposition of certain warranty conditions, so the warranty exclusions and conditions in clause 9 may not apply to a Customer in such jurisdictions. This Agreement does not exclude any warranties or impose any conditions that may not, under applicable law, be excluded or imposed. Clause 9 does not limit any other legal rights that the Customer may have under relevant law, except where such relevant law expressly allows such limitations as contained in this Agreement.
19. ENTIRE AGREEMENT
19.1. This Agreement represents the entire agreement concerning the conditions upon which the Customer may use the Wellnomics Software. As such, it supersedes all previous agreements or understandings, whether verbal or written, pertaining to the same subject matter, including without limitation, any proposals that Wellnomics may have furnished to the Customer.
19.2. Any changes or modifications to this Agreement shall be valid only if put in writing and signed by both parties.
- end of standard terms and conditions -
1.1. Pursuant to this Agreement, the Customer will host the Wellnomics Risk Management System on a suitable internal server within the Customer’s organization. Such internal server shall conform to Wellnomics specifications and requirements for compatibility with Wellnomics Server Software.
1.2. Wellnomics shall provide the Customer with the latest version of the Wellnomics Software available for general release. Wellnomics shall thereafter provide all Upgrades and Updates upon their general release. As to any new software or modules that Wellnomics develops, markets and prices separately, Wellnomics shall provide such software or modules to the Customer at a price and terms to be agreed.
1.3. The Customer shall set up the Wellnomics Server and the Wellnomics Server Software so that an Administrator can (a) set up active accounts for Users, or deactivate User accounts, as the case may be (b) change User settings, (c) access Data, and (d) generate reports from such Data, all by means of a web browser on the Administrator’s workstation computer.
1.4. The Customer shall install, set up and configure the Wellnomics Client on each User’s workstation computer in accordance with the online documentation, guidelines and advice provided by Wellnomics. The Customer shall install, set up and configure the Wellnomics Server Software on the Wellnomics Server in accordance with the online documentation, guidelines and advice provided by Wellnomics. The Customer shall follow Wellnomics implementation advice, recommendations and procedures. If required, Wellnomics shall provide support and assistance during the initial set up and implementation stage. Wellnomics reserves the right to charge for such support and assistance.
1.5. The Customer shall support and maintain the Wellnomics Server and the Wellnomics Server Software.
2. DATA SECURITY
2.1. The Customer bears full responsibility for Data security.
2.2. Wellnomics recommends that the Customer protect the Data from unauthorized use or disclosure. Without limiting the generality of the foregoing, it is recommended that the Customer restrict access to the Data to trusted staff who require access for a legitimate purpose and who recognize the importance of maintaining strict confidentiality.
2.3. Wellnomics recommends that the Customer (a) employ standard industry protocols for protecting secure and confidential information, such as the Data, from unauthorized access, (b) take all reasonable efforts to ensure a secure environment for the transmission and storage of the Data, (c) take normal precautions to protect the Wellnomics Server from security breaches, including without limitation, security breaches resulting from computer hackers, denial of service attacks, unlawful entry, unauthorized access, theft, disgruntled employees and other fraudulent acts, and promptly deny access to the Wellnomics Server to any person that severs his or her relationship with the Customer, (d) perform regular backups of the Data on the Wellnomics Server and store such backups in secure offsite locations, (e) follow industry best practice with regard to Data backup, and (f) use all reasonable efforts to ensure that Data is backed up and secure.
Your privacy is important to us. It is Wellnomics' policy to respect your privacy regarding any information we may
collect from you in our software and services.
The Wellnomics software creates and maintains your account on our web server, with a connection to the web being
required to create and validate your account, as well as access your profile as recorded and calculated by the
software. When you use the software, our web server may automatically log the standard data provided by your web
browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, and the time
and date of your access.
The software also collects data on computer use and breaks. This data includes time spent using the computer, mouse
and keyboard, number of keystrokes, number of mouse clicks, number of breaks taken, what applications are used most
and how much time is spent using each application. This data is used to calculate your wellbeing profile and provide
suitable recommendations to you on improving how you use your computer to reduce your risk of injury. For example,
the software may provide tips on suitable shortcut keys you can learn for the top applications you use so as to help
you become more efficient and use the keyboard instead of the mouse to reduce the stress on your arms and hands. No
detailed data on what you type is recorded or stored, only summary data for each day such as the total keystrokes
typed for each day, or the total time using the mouse.
Your settings when using the software on your desktop or mobile device are also stored on the web server. This allows
your settings to be synchronized across multiple devices and also means the software can provide you with
recommendations on adjusting your settings to the best benefit.
As part of creating your account we may ask for personal information, such as your:
This data is used to identify you in the product, to personalize the product to you, to adjust how the product
operates, and to communicate with you for the purposes of password recovery and providing you automatically
generated advice about improving your wellbeing at the computer.
If you are trialing the product this information may be used to contact you for sales and marketing purposes directly
related to the product being trialed. Your personal information will not be provided to 3rd parties or sold, or used
for any other purpose.
Business data refers to data that accumulates over the normal course of operation on our platform. This may include
transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of
information, created or generated, as users interact with our services.
We will process your personal information lawfully, fairly and in a transparent manner. We collect and process
information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind
at any time (but this will not affect any processing that has already taken place).
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it
within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying,
use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and
cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance
with a legal obligation or in order to protect your vital interests or the vital interests of another natural
We may collect, hold, use and disclose information for the following purposes and personal information will not be
further processed in a manner that is incompatible with these purposes:
The personal information we collect is stored and processed in United States, United Kingdom and Australia, or where
we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal
information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to
countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection
clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties
in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are
risks if any such third party engages in any act or practice that would contravene the data privacy laws in our
jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
Choice and consent: By providing personal information to us, you consent to us
are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your
parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have
consented to you providing us with your personal information. You do not have to provide personal information to us,
however, if you do not, it may affect your use of this website or the products and/or services offered on or through
Information from third parties: If we receive personal information about you from a
information about somebody else, you represent and warrant that you have such person’s consent to provide the
personal information to us.
Restrict: You may choose to restrict the collection or use of your personal
information. If you have previously agreed to us using your personal information for direct marketing purposes, you
may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we
process your personal information, we will let you know how the restriction affects your use of our website or
products and services.
Access and data portability: You may request details of the personal information that
we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will
provide this information in CSV format or other easily readable machine format. You may request that we erase the
personal information we hold about you at any time. You may also request that we transfer this personal information
to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of
date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps
to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches: We will comply with laws applicable to us in respect of any
Complaints: If you believe that we have breached a relevant data protection law and
wish to make a complaint, please contact us using the details below and provide us with full details of the alleged
breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our
investigation and the steps we will take to deal with your complaint. You also have the right to contact a
regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications
(including marketing communications), please contact us using the details below or opt-out using the opt-out
facilities provided in the communication.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of
data that our website stores on your computer, and accesses each time you visit, so we can understand how you use
our site. This helps us serve you content based on preferences you have specified.
site with the understanding that we may be unable to provide you with some of your desired content and services.
A cookie is a small piece of data that a website stores on your device when you visit, typically containing
information about the website itself, a unique identifier that allows the site to recognise your web browser when
you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (eg. logging in), to store your user settings (eg. time zone, notification
Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only
track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called
“third-party cookies”, and can be used to track you on other websites that use the same third-party service.
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account
management, shopping carts and payment processing.
The Wellnomics software uses Essential cookie to enable certain functions in the application.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal
information about you. Typically, this information is anonymous and aggregated with information tracked across all
site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their
users may encounter, and make better strategic decisions in improving their audience’s overall website experience.
These cookies may be set by the website you’re visiting (first-party) or by third-party services.
The Wellnomics software does not use Performance cookies.
Functionality cookies are used in collecting information about your device and any settings you may configure on the
website you’re visiting (like language and time zone settings). With this information, websites can provide you with
customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting
(first-party) or by third-party service.
The Wellnomics software does not use Functionality cookies.
Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to
you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you
see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content
presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services.
Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same
The Wellnomics software does not use Targeting/advertising cookies.
We may employ third-party companies and individuals on our websites—for example, analytics providers and content
partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They
may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be
used to track you on other websites that use the same third-party service. As we have no control over third-party
We review the privacy policies of all our third-party providers before enlisting their services to ensure their
practices align with ours. We will never knowingly include third-party services that compromise or violate the
privacy of our users.
altogether, or to notify you when a website is trying to set or update a cookie.
If you browse websites from multiple devices, you may need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may
mean you are unable to access certain features and content across the sites you visit.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the
content and policies of those sites, and cannot accept responsibility or liability for their respective privacy
steps to let users know about changes via our website. Your continued use of this site after any changes to this
policy will be regarded as acceptance of our practices around privacy and personal information.
Wellnomics Data ControllerWellnomics BV, The Netherlandssupport@wellnomics.eu
Wellnomics Data Protection OfficerPrivacy Officerprivacy@wellnomics.com
This policy is effective as of 1 January 2019.